Affected versions: AllAffected platforms: AllIssue:
When clicking "Next" on the Licensing Activate page, the following error appears:
"Error encrypting public key.(Error encrypting public key.)"
Solution:
There are two possible solutions to this problem:
1. Make sure that the Web server user has write access to the filestore.
The Web server user can be:
- Unix / Mac systems: www / daemon / nobody
- Windows: IIS_<MachineName> and/or IIS_WPG
2. Make sure that the value length of the ATTACHMENTDIRECTORY option in the config.php file is not too long.
You can make use of symbolic links on Unix/Mac systems to shorten it